Frequently Asked Questions
Answers to Your Common Queries
⭐⭐⭐⭐⭐ The customer service at Steel Capital Investments FZCO is outstanding. They are always ready to answer my questions and provide detailed explanations. - David Brown
Frequently Asked Questions
Here are some of our most common questions:
What does Steel Capital Investments FZCO build?
We build proprietary trading and operations technology for brokers, professional traders, and licensed financial institutions—covering liquidity visibility, execution workflows, risk analytics, monitoring, and operational controls.
Do you support FX and other markets in addition to digital assets?
Yes. Our technology is designed to be asset-class flexible. We can support FX, crypto, and other markets depending on your execution venues, market data sources, and operational requirements.
Can you integrate with our existing systems (OMS/EMS, CRM, reporting, etc.)?
Yes. We integrate via APIs and secure data pipelines to connect with your internal tools and third-party providers (market data, execution, reporting, compliance workflows, and more).
How do you handle custody, settlement, and secure asset workflows?
Where digital asset workflows are required, we can integrate with institutional custody/infrastructure providers (for example, Fireblocks) to support secure operational processes while keeping decision-making with your licensed team.
What security controls are built into the platform?
We implement security-first controls such as role-based access, audit logging, encryption, monitoring, and hardened integrations—aligned to institutional requirements and operational risk management.
Is Steel Capital Investments FZCO an investment firm managing client funds?
No. We operate as a technology company providing software and infrastructure to licensed professionals and institutions. Information provided through the platform is for informational purposes.
How do we get started and what does onboarding look like?
Start by contacting us to schedule a discovery call. We’ll confirm your workflow requirements, integration needs, and compliance constraints, then propose an implementation plan.
Do you offer ongoing support and enhancements after launch?
Yes. We provide ongoing support, monitoring, and iterative improvements based on performance needs, market coverage, and evolving operational requirements.
